Gold Warranty : To minimise the time without a working IE60M, IE100M, IMS, Combo Packs as soon as your iriscope(s) has been determined to have a fault (by email/phone/skype) we will send you a replacement as soon as possible (with a new or like new, refurbished unit). We will not wait until we receive your faulty item. NB: You are still required to send the faulty unit/part to us within 1 week of receiving the replacement unit. (The standard 1 yr warranty we repair your iriscope(s) and thus require you to send your unit to us, then we repair/replace and send back to you. This can take about 1-2 weeks depending on shipping durations)
Covered : All repaires / replacements for mechanical & electrical failure of the IEv4 lighting ring, Cameras, Lenses, Macro Extension tubes, Adaptor tubes, the IMS & the IMSP from normal usage.
Not covered : Batteries, Wear and tear, accidental damage, or any consequential loss. Neither are covered the shipping costs for repaired units and replacement parts too and from us.
Total : With this +1 Year Gold Warranty Extension, the total period is 2 years of Gold Warranty from the date the item is received. Repaired or replaced products assume the remaining warranty period of the product covered by this limited warranty.
Please see our Terms of Sale for more details.
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