IrisExplorer v4 (IEv4)
2 Year Extended Gold Warranty
2 Years from date of purchase
Covered: All repairs / replacements for mechanical & electrical failure of the IEv4 lighting ring from normal usage.
To minimise the time without a working Iris lighting system, as soon as your IrisExplorer has been determined to have a fault (by email/phone) We will not wait until we receive your faulty item and instead will send you a replacement as soon as possible (with a new, or like new refurbished unit).
(The standard 1 yr warranty requires you to first send your unit to us, for repair/replacement before being sent back to you. This can take about 1-2 weeks depending on shipping).
Not covered: Cameras, Lenses, Macro extension tubes, Adaptor tubes, Batteries, Wear and tear, accidental damage, or any consequential loss. Neither are covered the shipping costs for repaired units and replacement parts too and from us.
Note: You are still required to send the faulty unit to us within 1 week of receiving the replacement unit. Repaired or replaced products assume the remaining warranty period of the product covered by this limited warranty.
Please see our Terms of Sale for more details.