2yr Extended Gold Warranty - IrisExplorer Only


IrisExplorer v4 (IEv4)

2 Year Extended Gold Warranty 

Gold Warranty:

Duration:

This extended warranty lasts for 2 years from the date of purchase, giving you peace of mind and ensuring the longevity of your IrisExplorer lighting system.

Coverage:

We cover all repairs and replacements relating to mechanical and electrical failures of the IEv4 lighting ring resulting from normal use. Our aim is to minimize any downtime of your Iris lighting system, ensuring its reliability and performance.

Response Time:

To ensure you're never long without your Iris lighting system, we'll send a replacement unit as soon as a fault is confirmed via email or phone. There's no need to wait for us to receive the faulty item; a new or like-new refurbished unit will be shipped to you immediately. This approach significantly improves upon our standard 1-year warranty, which requires you to send the unit back for repair or replacement, typically taking 1-2 weeks depending on shipping.

Exclusions:

The warranty does not cover cameras, lenses, macro extension tubes, adaptor tubes, batteries, wear and tear, accidental damage, or any consequential loss. Additionally, shipping costs for sending repaired units and replacement parts to and from our workshop are not covered.

Additional Note:

Recipients of a replacement unit are required to send the faulty unit back to us within 1 week of receiving the replacement. Any product repaired or replaced under this warranty will carry the remaining warranty period of the initial product, ensuring continuous protection.

For more detailed information and conditions, please refer to our Terms of Sale.


English en